Housekeeping - Housekeeper

Responsibilities

• Maintains the cleanliness of the entire casino premises to a very high standard
• Cleans the entire casino (indoors)
• Steam cleans all carpets (each quarter)
• Dusts high places (chandeliers, animal mounts and ledges)
• Every day - cleans all washrooms, cleans toilets, cleans toilet stalls, cleans sanitary napkin trash cans, cleans sinks, cleans mirrors and replenishes toilet paper, paper towel and soap
• Cleans casino equipment (ATM machines, kiosk machines, monitors, etc.)
• Strips and waxes assigned floors
• Orders supplies as needed
• Inspects public areas to ensure Eagle River Casino & Travel Plaza highest standards are maintained and adhered to
• Maintains supplies inventory and contributes to the economical operation of the company through effective and timely control/acquisition of supplies and equipment for the department
• Performs other tasks assigned
• Repetitive tasks
• Minimal security tasks

We are in the people business and therefore it is part of everyone’s job to actively provide customer service. This means that for every customer that comes in, you will attempt to make eye contact, greet and welcome our business. This also means that you must always be attentive to the customer’s needs so there are no undue delays, and we will serve our customers in a cheerful and efficient manner. Our service attitude also implies an obligation to each other. We must greet and acknowledge each other in a sincere, professional way - and seek to assist each other wherever practical, thereby demonstrating that success is a shared experience among our teams. Excellent customer relations and team work are an essential part of every job in this environment.

Requirements

• High school diploma or equivalent is preferred (but not necessary)
• Excellent customer service skills
• Able to stand/walk for 8 hours/day
• Able to lift/carry up to 30 lbs
• Able to work in a smoking environment
• The schedule for this position may vary and would require shift work, late nights, weekends and holidays as a majority of the cleaning is done after we are closed (3:00 AM - 10:00 AM)
• Excellent written and oral communication skills
• Able to work as a team
• Able to work independently
• Remaining calm under pressure
• Knowing how to prioritize
• Able to multitask
• Able to work in a fast-paced environment
• Attention to detail
• Must be able to obtain an AGLC license