My Eagle River Jobs

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Casino Games – Casino Attendant (Full-time)

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Responsibilities

  • Ensure the guest is being provided with superior customer service. Responding to questions about game rules and casino policies and for the initial response to customer complaints.
  • Ensure all policies, procedures, and controls are followed for effective and secure currency movements and conducting games smoothly, legally, and in accordance to casino rules and AGLC terms and conditions.
  • Consistently demonstrate superior team skills.
  • Administrating hand pays and jackpots, bill exchanges with guests, machine maintenance; will include diagnosis of machine malfunctions, ticket game, and game diagnostics.
  • Exchange money for casino chips.
  • Specific duties vary depending on game (Blackjack, Poker, Roulette, 3 Card Poker, Ultimate Texas Hold 'Em and Spanish 21).
  • Accurately preparing/paying hand pays.
  • Counting, balancing and reconciliations of ATM and TRK kiosks.
  • Cash out customer tickets.
  • Give correct change.
  • Responsible for assigned cash float and balanced cash out.
  • Actively promote the Casino’s Players Club Program.
  • Collects all losing bets.
  • Announce winning numbers by bets.
  • Our Casino Attendants are defined as a slot attendant and table games dealer in which you will be trained for both. Which means you will be expected to work both positions when scheduled.

Requirements

  • High School Diploma an asset
  • Must be able to register with AGLC
  • Excellent customer service skills
  • Basic math (counting currency)
  • Knowledge of Microsoft Word, and Excel an asset
  • Excellent written and oral communication skills
  • Attention to detail
  • Able to work in a smoking environment