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Food and Beverage – Director

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  • Actively promotes an environment conducive to high quality customer service and employee relations by being a positive leadership example.
  • Provide overall direction, coordination, and ongoing evaluation of operations.
  • Responsible for scheduling and payroll for the Food and Beverage Department.
  • Budgetary, projections, and cost control skills to be applied to the daily operations of the Food and Beverage Department.
  • Responsible for all departmental hiring, training, evaluations and diplomacy actions.
  • Work with Marketing & Advertising to promote Eagle River Casino & Travel Plaza’s Food and Beverage outlets.
  • Acquire and maintain relationships e.g., associates, customers, vendors.
  • Create, manage and implement departmental policies & procedures.
  • Ensure maintenance of safety and sanitation standards and policies.
  • Ensuring staff are ASIP certified.
  • Responsible for P & L Food and Beverage.
  • Leads Front of the House and Kitchen Team.
  • Must be able to Multi task in a fast pace environment and meet deadlines.
  • Understand security requirements.


  • 10+ Years Experience in the Food and Beverage Industry
  • Minimum 3 years senior food and beverage management experience, preferably handling multiple outlets, and diverse concepts.
  • Food and beverage “front of the house” management experience with demonstrated knowledge.
  • Extensive knowledge of Restaurant, Bar/Lounge, and Kitchen operational procedures.
  • Knowledge of menu composition, food preparation and basic food handling and sanitation standards. 
  • Culinary experience preferred.
  • Knowledge of liquor control procedures.
  • Experience in a casino setting a definite asset.
  • Training in management and employee development preferred but not required.
  • Continuous training and education to keep abreast of changes in the industry and external environment.
  • University or College degree, preferred.
  • Excellent written and oral communication skills.
  • Ability to meet deadlines in a rapidly changing business environment.
  • Developed writing skills sufficient to prepare written materials involving detailed descriptions and explanations requiring the accurate use of specialized terminology.
  • Self-planning skills sufficient to schedule, organize, and carry out work assignments according to established work plans, adjusting work schedules according to changing priorities.
  • Developed judgment and problem solving skills sufficient to interpret and/or analyze factual and conceptual information with the ability to adapt general procedures or approaches when formulating responses to problems.
  • Manages workload independently, and works well in teams.
  • Develops security and systems knowledge through on the job experience.
  • Must display leadership skills, the ability to multi-task and adjust to multiple jurisdictions.
  • Working knowledge of MS Word, MS Excel, MS PowerPoint.
  • Ability to use standard software applications including point of sale systems.
  • The schedule for this position may vary and would require the ability to work shift work, late nights, weekends, and holidays